We Care About Your Home as Much as You Do

When you close escrow on a Barratt American home, we don't close the door on our relationship with you. In fact, our renowned commitment to service and quality is just as strong once you're in your home. You can count on us to handle warranted repairs and be a source of information for keeping your home in good condition. In short, when you buy a Barratt American home, you also get peace of mind.

Your day-to-day relationship will be with our Customer Care team. We are responsible for administering the terms of your home's Limited Warranty and ensuring your satisfaction. Our team strives to complete non-emergency repairs as quickly and efficiently as possible, communicate with you about the status of repairs, and help you learn how to care for and maintain your home. In everything we do, we're committed to working with you to maintain, protect and enhance your value.

Before requesting service, we suggest that you review the Limited Warranty section of your Homeowner Purchase Warranty and Maintenance Manual. If you need a copy of your Homeowner Manual, please contact Customer Care.

On the pages in this Homeowner Care section, we'll show you:

• A checklist to keep your home in tip-top shape
• How to submit a service request
• A brief description of your home's Limited Warranty
• What to do in an emergency
• Seasonal suggestions