Barratt American Customer Care Center is located at our corporate headquarters in Carlsbad California. We're available to personally serve you during regular business hours, Monday through Friday from 8am to 5pm pacific time (excluding Barratt holidays), however, please feel free to email or fax us at anytime!
For Emergency service after regular business hours, contact Barratt American Emergency Service by telephone at 760.940.2384 or 800.675.0440.
What Constitutes an Emergency
We define emergencies as problems that require immediate attention to protect you and your family from harm, and to avoid damage to your property, your home, your lot or to the property of others. These problems include:
Main line sewer back up.
A water leak which requires that the water supply to your home be shut off to avoid serious water damage. A leak which can be isolated by the shutoffs under the cabinet or plumbing fixture is not considered an emergency.
A total electrical failure other than an outage in the neighborhood.
Loss of heating or air conditioning during extreme weather conditions.
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